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Sep27
Steve Madden Takes Care of His Customers

"Our Web site is our biggest store right now, and I only envision it getting bigger. That means more interaction with our customers, not less. If I thought for one minute that I could create in a vacuum, without great people around me, without the input from our customers, I could practically guarantee that there would be no evolving and no brand in 10 years."

This is what shoe designer, Steve Madden, says in an interview with WWD (posted today in the At Work With section).  I love that Madden interacts with his customers.  If you're going to be successful in any business, you have to think about the customers.  It is all about the people.

And speaking of Steve Madden, here's a little sassy pump that you might like... 

STEVEN Steve Madden Purdy Leather Peep Toe Pump

STEVEN Steve Madden Purdy Leather Peep Toe Pump available at Shop.com


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