However, now there's the dilemma for the customer who loves Tommy Hilfiger but doesn't really care for Macy's. They're forced to shop in a department store they don't want to support. Could Hilfiger be alienating customers like Macy's alienated customers when they took over the Marshall Field's stores? Just curious to see if this is even an issue with anybody out there.Personally, I think Macy's has poor customer service, so if say, Donna Karan decided she wanted to sell her DKNY brand exclusively at Macy's, it might cause a dilemma for me...
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Macy's does have terrible customer service. I can't fathom why a decent designer would want to sell there. But Tommy? Over-blown "stuff."
Dona Felipa
Posted by: Anonymous | November 1, 2007 6:59 AM | Permalink to Comment